TagPoint is an easy-to-use mobile app that seamlessly blends hotel GUEST experience software and operational functionality for hotel TEAM.
It is user-friendly and helps prevent issues that may negatively impact guest stays, allowing hotel team to provide the best possible service. Additionally, you can stay informed about what’s happening with your team in real time and upsell your hidden hotel products and services. TagPoint is affordable for even small hotels with a simple monthly subscription and the possibility to try it for free.
Hotel Management Software For Front Office: Make sure you get perfect service level by using the app for any guests’ service requests
For Housekeeping: Your team is happy with using a mobile app with mobile checklists and requests’ photo evidence
Hotel Property Management Solution For Maintenance: Facility maintenance anywhere at any time on your smartphone. Total control of equipment, building condition and hotel’s technology requirements.
For Guests: Perfect hotel guest experiences sofware and improved guest loyalty
-> Scan the QR code with a camera on your smartphone
-> Select request type, describe the issue, add photos
-> Get notifications when the request status changes
-> Rate the service once the request is resolved
TagPoint is a comprehensive solution for managing commercial properties such as hotels, serviced apartments, business centers, and educational campuses. It streamlines building maintenance, enhances team coordination, and improves service request resolution time and quality, ultimately fostering customer loyalty. The system is user-friendly, offering both mobile and desktop versions for easy access and customisation.
Service requests – never miss any guest’s request
Hotel reviews – increase hotel rating
Services booking – free and paid services are at hands
Hotel info – information on your hotel, special offers and nearest tourist attractions
Digital checklists – make work easy for your team
Chat – coordinate your and other teams
Maintenance – ensure alignment with hotel standards
Announcements – additional communication channel
Asset inventory – recurring procedures are easy
Tips* – make it comfortable for your guests *Requires integration with external systems
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