Tyme Global – Hotel Expert by Tyme Global

Tyme Global – Remote Hotel Customer Service / Hotel AI Solutions / Virtual Hotel Solutions

Hotel Expert is a hospitality issue-management software that everyone can use from your front desk staff to those in the back of the house. It's a fully loaded guest service management system that has two-way PMS interface and works on every device that can access the web.

With our full-service rapid response system, Hotel Expert is designed to make your hotel more efficient and improve your guests' satisfaction. We custom tailor our software for your unique management style and provide you with personalized white glove service from installation and training, to maintenance and upgrades. Hotel Expert is affordable for all budgets offering a simple fully customizable property management system.

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Product Details

Consider all the benefits of Hotel Expert

Two-way PMS interface
Accessible from any MAC, PC, or Linux device with Internet
Works with all browsers and fits on any size screen
Completely hosted on the cloud or your local server
Fully updated fluid user interface that’s simple to use
Push, open, close, and manage all tickets with our iOS and Android mobile apps
Interactive dashboard giving live property overview
Powerful reporting platform with customizable information and automated distribution
Task tracking and management tracking
Automated ticketing escalation and alerting
Preventative Maintenance
Product bar code scanning
Housekeeping management
Wake up call maintenance
Room service maintenance
Minibar maintenance
Open and close tickets through IVR
Manager On Duty Module
Mixed use module to manage residential portion of your property
Available in multiple languages
Open and close tickets through the hotel’s PBX
Available for all budgets of all sizes