Percipient today announced that hospitality management company, TROO Hospitality (TROO), has successfully deployed Sage Intacct.

Established in 2022, TROO is an exciting hospitality management company founded by a highly experienced team of international hotel owners and operators. With digital sitting at the heart of TROO’s business model, the company needed to invest in a financial management platform that could scale, flex, and deliver the required understanding. Crucially the system needed to support a culture based on autonomy, intelligence, and transparency; while leveraging technology to empower and enhance all aspects of their operations. Having worked with Percipient previously, the TROO team had trust in them as a digital partner and following a review of several solutions on the market, Sage Intacct was selected.

Sage Intacct for Hotels

TROO went live with Sage Intacct in September 2023 following an eight-week deployment. The organisation was quick to see value, as Steve Armstrong, Finance Director, TROO Hospitality explains: “Sage Intacct streamlines processes; fosters collaboration and engagement, enhances guest interactions, optimises resource utilisation, and enables data-driven decision-making, all of which converge to facilitate a distinct competitive advantage in the market.

“With Sage Intacct at our helm, P&L can be produced in just a few days, while month-end close has shrunk from two weeks to just four days. Easy to digest and understand, reports are sent automatically and allow business users to drill down into whatever level of detail they need. Any anomalies can be easily spotted and investigated.

“The guest experience is everything in our industry,” Steve continues. “Sage Intacct supports the customer journey through delivering timely, contextualised, easy-to-read data to business owners so that they can have more meaningful conversations and refine aspects of the business accordingly. More consistent data and one version of the truth reduces risk, inaccuracies, and unnecessary spreadsheets.”

Hospitality Financial Management

Read the full success story for TROO Hospitality, or for more information about how we can help your hospitality business to succeed with Sage Intacct, email [email protected] or call us on 01606 871332.