mc³ media competence AG – Smart Hotel Technology, Digital Guest Communication & Digital Hotel Signage

Supplier Overview

Smart Hotel Technology – Smart Room Control, TV, Internet, Digital Hotel Signage, Digital Guest Communication

mc³ has been developing technology products for the hospitality market for more than 20 years.
Tight product internetworking leads to modern smart hotel solutions, which are used in almost unstaffed budget hotels as well as in the upscale 5-star hotel business.

mc³ smart hotel technology solutions are scalable and executable as single modules or as a complex turnkey solution for new buildings, concentrated on a single server on-site or partially hosted.

We support hoteliers in digitally mapping their processes for products, services and communication.

Recently we have aligned our portfolio to meet the new needs for mixed-use buildings: Smart Living Technology for hotels digital guest communication, digital hotel signage, micro-apartments, boarding houses, vacation residences, senior residences and apartments.

Supplier Details

OPERATION – Room Control operable by any combination of:

Conventional Pushbuttons and Switches
Smart Panels
In-room Tablet
Guest Device (via QR-Code)
TV
Voice control

LIGHTING – Human Centric Lighting with Tunable White and Full-colour Moods and Scenes:
Welcome Scenes & Basic Lightning

Automatic and manual Light Control
Moods through Lighting scenes
Light Mirror
Emergency Lighting

ELECTRO BIOLOGY – Sleeping areas with lowest possible electromagnetic radiation:

Sleeping area without mains voltages
guest switchable WIFI
Bedside switch for mains free room
no DECT & ZIGBEE
DC low voltage radiation-free LED Lighting

DISINFECTION – electronic UV-C based room disinfection to protect guests and personnel

Proven smart hotel technology widely used in medicine areas
Failsafe and fully secure though fully automated operation
Disinfection status display at room entrance, in guest app or personnel app

TECHNIC & INFRASTRUCTURE

Smart Panels
Room Management System Unit
Emergency Operation
KNX compatibility, Investment Protection
Door Intercom, Audio and/or Video
Interfaces
BMS Building Management System

CONNECTED SMART HOTEL TECHNOLOGY

Connected Room
Living room and bathroom Audio
Smart TV
Guest Device
Light mirror in the bathroom
LED Stripes – Downlights – Lamps – Human Centric Lighting
Smart Panel
Keyless Entry
Voice Control
Mobile App
In-Out Digital Guest Communication
Auto Control: Climate, Curtain
USB Power
CO² and temperature sensor
High-Speed Internet
LAN & WIFI Network

Smart Hotel Technology – Smart TV & TV Headend Unit

SMART TV

Complete hotel menu on the TV
Streaming Apps on the TV
Streaming from guest device to the TV
Instant EPG – Program Guide – Channel List
Personalized TV Bouquets & Country Bouquets
Digital Guest Communication – Service Requests, Room Service Ordering

TV HEADEND

Satellite, cable or internet TV reception
Inhouse IPTV & DVB-C distribution
Central Airplay and Chromecast solution

Digital Guest Communication – Guest Room Internet, Hotel Network & Telephone

FULL HOTEL NETWORK – GUEST INTERNET

Bring your own device
High-Speed Internet
Hotel guest Authentication, Vouchers, Automatic Billing
Connect Device
Specialized for Guest rooms, Conference and Public Areas
Business Center PCs
Bandwidth Regulation

DIGITAL GUEST COMMUNICATION – TELEPHONE SYSTEM

Administration and/or Guest Rooms

Digital Hotel Signage & Virtual Concierge

Digital hotel signage screens from all major suppliers
Posters, Touchpoints, Media Walls
Digital hotel signage for conferences
Automatic and timely import from Social Media Sources
Automatic and timely Import of Transportation schedules
All information also available on Room TVs and Guest Devices
Cloud compatible content manager

Smart Hotel Technology – Guest Mobile App

DIGITAL GUEST COMMUNICATION – GUEST MOBILE APP

Entirely Web-based, no installation from App Stores
Accessible on all devices via weblink or QR-Code
Guest Devices
In-Room Tablet
Concierge Screen
Guest Welcome
In-House Marketing
Messenger Dialog
Room Control
Remote Control
mc³ & Third-Party Apps

Chat channels, interactive services and smart room technology are essential components of today’s digitalization and are almost indispensable for energy and staff efficiency, and in pandemic times also a useful tool for contact minimization.