Hotel Guest Feedback / Digital Tipping for Hotels / Hotel Evaluation Systems

S-RATE – Hotel Guest Feedback / Digital Tipping for Hotels / Hotel Evaluation Systems

Supplier Overview
Supplier Details
Supplier Overview

Hotel Guest Feedback / Digital Tipping for Hotels / Hotel Evaluation Systems

Does recruiting and retaining employees challenge you?

Recruiting and retaining employees, is becoming an actual nightmare in customer services and hospitality businesses.
Bad news is, that things will get worst in the years to come! Investments increase, but the service quality decreases.

S-Rate accepts the challenge!

We have setup an ecosystem around front line employees with:

  • Personalised hotel guest feedback
  • Digital tipping for hotels
  • Company level rewards
  • World wide competitions
  • Video trainings.

We help leaders to recognise the value of their team, transparently, through our hotel evaluation systems.
We give to front line employees the recognition they deserve.
We empower front line teams to become better.
We showcase the benefits working in customer service, thus we grow the base of the front line employees.

No app install needed for customers. No integration with HR or any other IT system.

Digital Tipping for Hotels
Supplier Details

S-RATE - Hotel Guest Feedback / Digital Tipping for Hotels / Hotel Evaluation Systems

Innovative Technology, Revolutionising The Hospitality Sector

S-Rate’s visionary digital platform supports hospitality and service business owners, managers, staff and guests by providing a secure, hassle-free, seamless and transparent experience with hotel guest feedback. Through S-Rate’s hotel evaluation systems, you can now track how effectively your business is aligning with your guests’ expectations regarding service standards, for each employee, on an individual basis.

What Makes S-Rate Unique

Offer your guests the benefit of tailoring their own personalised hotel guest feedback service, in real time, for the first time ever, while they are still on the premises. Motivate employees to stand out not just through the recognition of exceptional customer service but also through the convenience of digital tipping for hotels directly into employee bank accounts. Furnish managers with a valuable and transparent tool to recognise, reward, and retain talent on an individual basis, instantly notifying them in real time. For those in need of support, S-Rate Academy delivers the necessary mentoring content. These are only some of the features making S-Rate unique!

S-Rate is your hassle-free solution addressing hot hospitality problems such as:

  • Employee retention, loyalty & mentoring
  • Less than satisfactory customer reviews in various channels
  • Guest motivation for positive feedback
  • Assessment of manager evaluations regarding employee performance based on and in alignment with guest feedback.

S-Rate Is For Everyone!

  • Guests can use our hotel evaluation systems to Evaluate and Tip individual employees or teams, while still on the hotel premises.
  • Employees can create high rated profiles that will affect positively their career path and collect tips directly from customers.
  • Managers can closely monitor the real-time performance of their frontline workforce through our hotel evaluation systems, receiving instant notifications when needed.

Embrace the future today with S-Rate’s Digital Tipping for Hotels Feature!

S-Rate’s innovative Digital Tipping for Hotels feature is both convenient for guests and motivating for employees.

  • Simple Journey (no app required)
  • Easy payment with mobile wallet
  • Secure environment
  • Tips transferred directly to employee/company account

Guests can now express their appreciation instantly by tipping their favourite employees in a straightforward and convenient manner within a secure environment. Employees, in turn, are motivated to boost their performance by immediate recognition in real-time. All tips received are automatically and securely transferred into the employees’ selected bank account in real-time. Employees may access and withdraw the balance at their convenience.

Hotel Evaluation Systems

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Hotel Guest Feedback
Digital Tipping for Hotels
Hotel Evaluation Systems
Hotel Guest Feedback
Digital Tipping for Hotels

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Expert

George Antoniadis - CEO - S-RATE – Hotel Guest Feedback / Digital Tipping for Hotels / Hotel Evaluation Systems

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