EGYM – Hotel Fitness Equipment / Hotel Smart Gym Equipment / Hotel Fitness Technology

EGYM have built a fitness ecosystem that closes the gap between expert hotel fitness equipment products and non-expert users. We offer a holistic workout experience built around the guest fitness journey on and off the health club floor. With our combination of workout machines, digital apps, software, and services, and our personalised training programs and unique guidance engine – we pride ourselves in making the gym work for everyone because we know that guest success is hotel success.

As an EGYM customer, you’re provided access to a comprehensive series of on-site-trainings, briefings, informational materials, and recurring KPI check-ins with your dedicated Customer Success Representative. We will ensure your hotel fitness technology solution is running smoothly, and your staff and trainers are equipped with the most current knowledge. Our goal is to turn your staff and trainers into EGYM experts, so they can educate your Guests on how to make the most of your solution.

EGYM work with our clients to deliver success vi the EGYM Success Model

The Success Model provides a guided & tested process to ensure you can make the most of your EGYM solution, from successfully implementing your solution, coaching your staff & trainers, and inspiring members to work out with EGYM.

Why a Success Model?

Change is hard. And it starts with you. We want to equip you, the operator, with the knowledge, tools, and processes to make your EGYM solution a hit with trainers, staff, and members alike. The goal is to make sure your teams can master all the features, functionalities, and workflows around our products and successfully communicate the benefits of EGYM to members so you can turn prospects into customers, and customers into fans.

At EGYM, we always start with the members. Our goal is to help you educate your members on the importance of exercise, specifically strength training, to achieve long-lasting training success and real health outcomes. Most gym-goers are not aware of the impact workouts will have on their health, including benefits like increased life-long functional capacity, a stronger cardiovascular system, increased immune defence, and improved physical and mental wellness. We want to arm you with the right messages and knowledge, so you can win the trust of your members and make them:

• successful using your hotel smart gym equipment
• winning and retaining new members
• Offering personalised and guided workouts at a competitive price
• Digitising processes and workflow
• Providing better member care
• Making members successful

We designed the EGYM Success Model to break down complexity for you and your teams by offering you step-by-step coaching that build up to a final Master Class that enables you to conduct group sales in the form of member keynotes to accelerate the adoption of your EGYM products, drive new sign-ups and engagements at your facility.