Onyx Coffee Lab opened its first cafe in 2010 in Northwest Arkansas. Since then we have built a solar powered roastery, operate 4 cafes and one fantastic restaurant called Hail Fellow Well Met with more build outs on the horizon. We will roast coffee in Amsterdam in the Summer of 2024 to better service our partners in Europe and beyond. That being said, we understand hospitality and the importance of a good cup of coffee. Our wholesale team is comprised of seasoned, premium quality coffee and business development professionals who understand your needs within your unique business model. Our motto is Never Settle for Good Enough and you will find that everything we do, at our core, is from a place of excellence, transparency, sustainability and kindness.
Best Hotel Coffee
A premium quality coffee beverage starts all the way back at the farm. From its inception, every step along the supply chain influences the characteristics of the final cup. We know that building a successful business requires this same kind of intentionality. Our guest room coffee sets you up to produce drinks that customers love. Our strict quality control process means that we only send out the absolute best hotel coffee we roast. A commitment to pricing and logistics transparency means that you have access to all the data we do, that you can know and trust our processes.
World Class Training
We take a lot of pride in our training program at Onyx. Our trainers have all excelled greatly in the world of premium quality coffee, from winning national titles in brewing to international titles in latte art. Beyond these competitive achievements, however, they are simply the best hotel coffee professionals, able to break down complex brew theory into digestible, enjoyable lessons. Together, our trainers have had a hand in the creation of incredible baristas. For our partners we offer on site, virtual, and on campus training at our HQ at the 1907. From basic espresso theory to training trainers, we can do it all.
Customer Service
Customer service for us is not simply a requisite to fulfil; instead, it, alongside our commitment to quality, is our top concern. Not only do we desire intentional and fruitful relationships with every partner, big and small, but we strive to offer extremely quick and efficient services. We truly believe our success is only found in the success of those with whom we work, so we will do whatever we can to help you and your shop reach your goals.
Culture & Partnership
Whether you’re an F&B Director or Executive Chef building out your guest room coffee program, you can trust that excellence and hospitality run through the core of every part of our business. Join the pilgrimage.
Have a question, need to know more information about our products, company or delivery? Contact me and ask anything.
