Hotel Digital Communication, Hotel Guest Communication

Suitepad – Digital Guest Directory

Hotel Digital Communication, Hotel Guest Communication

Suitepad – Digital Guest Directory

SuitePad GmbH – Hotel Digital Communication / Hotel Guest Communication

SuitePad’s digital guest directory is the ideal communication and sales platform for hotels. SuitePad combines the classic guest registry, travel guide, in-room entertainment, room service menu, and hotel shop in one tablet PC.
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Hotel Digital Communication, Hotel Guest Communication

Product Details

Hotel guests often overlook additional services. With SuitePad, you’ll attract the attention your outlets and services deserve, ensuring efficient marketing and increasing sales revenue. Guests can order room service, schedule wellness appointments, or book their next stay at the push of a button via their in-room tablet. In addition, SuitePads offer an extensive range of entertainment options including newspapers, web browsing, video streaming, and games.

Benefits of the Digital Guest Directory from SuitePad:
Higher sales revenue with SuitePad
Higher sales revenue
SuitePad is the perfect platform for promoting your hotel and its services, allowing you to maximize your potential sales revenue. For example, if the restaurant or spa has space available, a last-minute push notification could be exactly what’s needed to encourage guests to use these services. You also have the option to sell hotel vouchers, in-house souvenirs, and lease digital advertising space to local businesses to create new streams of revenue.
Improved guest communications with SuitePad
Improved guest communication
SuitePad allows you to optimize the way you communicate with your guests and staff. You’re now able to welcome your guests with a personalized message, inform them of last-minute offers, or notify them of local events that will enhance the experience of staying at your hotel. A live chat and feedback function enables guests to easily make queries, suggestions, complaints, or offer praise so you can respond quickly. SuitePad’s integrated telephone function provides a convenient way for your guests to make and receive external and internal calls.
Lower costs and more streamlines processes with SuitePad
Lower costs and streamlined processes
The need to provide up-to-date guest directories, room service menus and newspapers and magazines all drive up operational costs. A centralized platform allows you to save on the costs associated with providing these services. You’ll also save on staffing costs as processes such as room cleaning, room service, and ordering breakfast can now be streamlined, reducing the workload for staff and allowing you to focus on what’s important for your business: ensuring your guests enjoy their stay!
A well founded understanding of your customers with SuitePad
Understanding your guests
What do your guests want to do while staying at your hotel? What newspapers do they read? What information would be most relevant for them for the purposes of their stay? You can only answer these questions if you have an insight into your guests’ preferences and requirements. SuitePad allows you to use visitor, order, and reservation data to successfully advertise and optimize your hotel services and offers.
Personalised Branding
Personalize your SuitePads
SuitePad gives you the opportunity to effectively display your business’s specific brand personality, allowing you to customize the functions and content of the digital guest directory to meet the requirements and services of your hotel. To ensure SuitePad meets your company’s corporate image, you’re able to personalize your devices by placing your hotel logo on the back of the tablet and on the front of the charging station.
Automation through PMS connection with SuitePad
Automation through PMS connection
You’re now able to send content that’s specifically tailored to your guests using the easy-to-use interface that connects with your hotel’s property management system (PMS). Welcome your guests by name or modify information based on travel group or booking channel autonomously, and through a central editing system.

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Unit 7a
Cranmere Court
Matford Business Park
Exeter
DEVON
EX2 8PW

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