We put safety first

Zaptec’s charging systems have been developed to be the safest solutions on the market, because safety is our top priority in everything we do. All our solutions and components are carefully selected when developing our chargers. We never compromise on safety.

We are never tempted to choose cheaper, lower-quality components. Instead, our charging units are equipped with quality components and advanced safety features. If you choose Zaptec you will acquire a safe, high-quality charging unit.

The safest charger on the market

Our Zaptec Go home charger came out top in the Norwegian Automobile Federation’s comparison of electric car chargers. “This charging unit fully complies with all safety requirements. On the safety front, Zaptec is the only supplier to have demonstrated that all the DC monitoring requirements have been complied with.”

What makes Zaptec a safe charging system?

Our charging units are equipped with powerful protection designed to trip the circuit in the event of any faults occurring, and provide isolation to prevent faults from causing dangerous voltages in the charging cable.

The integrated Type B residual current device, on the Zaptec Pro, trips the circuit breaker and prevents dangerous situations from occurring if there is an earthing fault in the vehicle or charging cable. Zaptec Go has integrated 6mA DC protection and requires an external Type A residual current device.

The charging unit performs calibration and self-testing before each charging session. The residual current device, on the Zaptec Pro, is reset automatically by disconnecting the charging plug.

There are also several internal temperature sensors that monitor the internal temperature and turn off charging if the charging unit detects a problem.

Verified safety with third-party testing 

All Zaptec charging units undergo external testing in order to confirm that our chargers meet all IEC 61851-1 series safety requirements. This takes place at Tüv Süd, Germany, which provides safety tests and approvals.

Complies with overload requirements

If an overload fault occurs, the integrated circuit breakers in Zaptec Pro charging units will ensure that the fault is resolved locally rather than stopping the whole charging system. This minimises any consequential errors and the charging system will still work. Our Zaptec Go home charger is connected to your house fuse box with its own fuse.

We work proactively on IT security

At Zaptec we work proactively on security, including security in the Cloud, because we know that EV chargers are critical infrastructure. Consequently we ensure that we have our own team of the industry’s foremost security experts from the cybersecurity company Ivolv, who work actively on IT security at Zaptec.

Reliable and future-ready

Zaptec chargers are made to last, and you can safely charge your car outdoors in all weather conditions. The charging units come with a 5-year guarantee.

All Zaptec charging units are connected to Zaptec’s own cloud service, Zaptec Portal, using either a WiFi connection, 4G LTE-M, or a Powerline carrier connection on Zaptec Pro. They also receive regular free software updates from our cloud service. This provides electric car owners with a reliable, future-oriented charging solution which can follow developments in the electric car industry and provide consumers like you with a seamless charging experience that is also beneficial to society.

Learn more about our safety approach here.