17/09/2024

What are the key features that differentiate Batribike’s products from other e-bikes on the market?

One of the standout features of our e-bikes is the 3-year warranty on both the battery and motor, which is backed by our parent company Promovec to give our customers peace of mind. Additionally, we excel in customisation, allowing us to tailor bikes to specific needs, designs and more all the way up to custom app solutions. Whether the project is large or small, we are committed to collaborating closely with our clients to find the right solution for them.

Can you share examples of how customization and client collaboration have led to successful implementations of Batribike products?

We’ve had the pleasure of working with Ridgeback to produce the Ridgeback Errand, which is an exceptional all-purpose commuter bike. Another great example is our collaboration with Go Outdoors to create the Kalibre Ebikes, a range of electric mountain bikes. Both projects were designed to meet the specific needs of these brands, fully branded and offered at different price points to suit their respective markets.

How does Batribike ensure that its e-bikes provide a user-friendly experience for customers, including those who may not be familiar with electric bikes?

From the start, we have a 1 to 1 sales process to help make sure that the e-bike are fit for purpose. The bikes are designed with intuitive, easy-to-use controls, and they come equipped with an integrated app that allows users to control their bike directly from their phone. Additionally, we provide UK-based aftersales support to assist with any further needs, ensuring that users have a seamless experience.

Do you have any success stories or testimonials from those who have implemented or used your e-bikes?

One success story that comes to mind is our work with Elaine at Eflow Cycles. We helped her implement a rental fleet in Canterbury, which has been a great success.
‘As a bike shop with a large hire fleet at Betteshanger Bike Park in Deal, Kent, we searched high and low for the most appropriate and robust electric step-through for our recreational riders.  We chose the Omega due to the build and hub gears, and they have proven indestructible this season. Due to the brilliant experience we’ve had with the Batribike team this year, we have now wholeheartedly committed to the brand and our Herne Bay branch now carries the entire range. Warranties have been few and far between, but the very few issues we have had were solved immediately. We believe that Batribike is by far the best value e-bike brand on the market in the UK right now and the aftercare is second to none.’ – Elaine Wickham, Shop & Bike Park Manager