Since its formation in 1987, Distinct Disposables have developed a wide and varied range of market leading janitorial cleaning products, disposable paper products and luxury toilet tissue. They are renowned for building an ever growing client base of luxury hotels, leisure facilities, schools and many more! They have cleaning covered! In an effort to find out more about about Distinct Disposables’ business, their achievements so far and aspirations, I spoke with Mel woodcock; Group Telesales Manager.
My first question to Mel was about the inspiration behind Distinct Disposables and how this reflects in their company ethos, and without doubt Mel explained that the business is based solely around providing a quality range of products to their customers whilst providing the highest level of customer service. Distinct Disposables feel very strongly about the importance of putting the customer first in all circumstances. Throughout previous years, Distinct Disposables’ have had an unwavering focus on the education market resulting in great success, however their intention as we head into 2022 is firmly on making their presence known within the HORECA sector.
As we delved further into how Distinct Disposables stand out from their competitors it became apparent that this largely came down to having such an extensive range of high quality products dedicated to the hospitality sector. Some of their market leading products include Whisper Gold luxury toilet tissue, which is a premium, competitive and consistent product. Rapide is another one of Distinct Disposables most innovative and favoured products; offering all cleaning, degreasing and sanitising properties in one and has a contact time of 30 seconds. With all of the global changes we have faced in the past two years, this is an essential product to all of those in the luxury hotel and hospitality sector.
Products aside, it’s the personalised and empathetic approach from their dedicated representatives that really sets them aside from their competitors. On that note, I asked Mel what one of her proudest moments had been at Distinct Disposables and she instantly said it was supplying corporate workwear to their customers. They have received an overwhelming amount of positive reviews from their clients , including impressive comments like “Quality and branding are excellent! We have one very sharp looking cleaning team!” from Lesley Turner, Operations Manager at Huddersfield Town A.F.C.
Following on from the glowing client reviews concerning their new workwear, Mel advised that one of their main product focuses in 2022 is going to be clothing. This is everything from front of house uniforms to house keeping uniforms. Not only is the quality outstanding, Distinct Disposables have their own in-house embroidery machine, enabling them to be extremely competitive in the market.
Taking it back to 2021, whilst some companies found the global pandemic a difficult and unprecedented time, Mel advised that Distinct Disposables utilised this time to increase their stock levels and build closer relationships with their manufacturers. Not only this but they also took the opportunity last year to plan and improve their service, ready for the new year and striving to become even more established into the HORECA market. This made for 2021 being a positive year for Distinct Disposables and they’re ready to take on 2022!