While frontline work may seem fairly simple on the surface, there is a tremendous amount of complexity behind the scenes to make it work well. Employers that want to stand out from the crowd must consider other critical elements like culture, leadership, and technology in order to be successful.
In this latest report from Harri & Lighthouse Research and Advisory, you can read discover:
- What makes frontline workers want to stay in a job
- How flexibility is possible, even in frontline roles
- What role technology plays in worker success and satisfaction