Hilton has opened its latest beach-facing location on Palm Jumeirah, Dubai and has chosen Aircharge as a trusted partner to facilitate orders for all of its 608 rooms and suites. Aircharge’s Scan Tap Order solution will also serve guests at the Zing Beach Bar and Pool Bar, one of the 9 on-site restaurants that Hilton has to offer. Along with strategically placed Aircharge wireless chargers for guests to keep their phones powered and take advantage of the onsite guest services.
Brand: Hilton Hotels and Resorts
Locations: Hilton Dubai Palm Jumeirah
Installation Date: September 2022
Product: Aircharge+ Digital Markers
Hilton Dubai Palm Jumeirah opened its doors at the beginning of September as an iconic addition to the tree-shaped island famously known for its upmarket hotels, prestigious apartment towers and world-famous restaurants. The island is renowned for its view of the Dubai coastline and the sail-shaped Burj Al Arab hotel. These are just a few of the many reasons why it has been chosen as the latest hub for Hilton’s guests to spend their time in Dubai.
GUEST SERVICES AND DIRECTORY IN HOTEL ROOMS
Guests are directed to the Aircharge+ landing page by scanning the QR code or tapping the NFC on the in-room digital marker. They will be able to access a range of guest services offered by Hilton, from ordering room service (through partner brand Wi-Q’s platform) to accessing the guest service directory which includes information on facilities, dining and drinks, meeting and events, what’s around and guest safety. Visitors can also book and pay for Spa treatments, reserve a table at one of the onsite restaurants, download the Hilton Loyalty app or call reception should they need anything else.
A thought leader in the hospitality industry is leveraging technology to improve the overall guest experience for its customers, making their stay as pleasant as possible. The hotel doesn’t just make the guest’s stay pleasant through technology, it boasts one of the longest pools in Dubai, a fitness centre and Eforea spa as part of its wellness offering too.
ZING BEACH BAR AND POOL BAR
“With its prime location on the spectacular Palm Jumeirah, the hotel provides guests with the ultimate vacation where they can enjoy beachside living, Hilton’s world-renowned hospitality and a memorable stay,” said Leonard Gooz, global brand head, Hilton Hotels and Resorts.
Matching up to Hilton’s world-renowned hospitality it certainly does, allowing guests to sit still and soak up the sun at Zing’s Pool Bar and Beach Bar by offering poolside service ordered directly from the customer’s smartphone through Aircharge’s partner brand Wi-Q’s food and beverage ordering platform. With a total of 542 digital markers located around the Zing Pool Bar and Beach Bar, where guests can order craft drinks and a wide selection of light bites at their leisure.
Hilton’s goal of a net zero future means that they are making changes to how they operate. One easy win for them is paper, reducing the amount of paper used will make a big difference to their carbon footprint. The change from paper to digital with the use of Aircharge+, assisting towards Hilton’s goal of reducing waste and driving towards a circular economy. “We have pledged to reduce our waste, including food waste, by 50% by 2030. Our waste reduction strategy seeks to decrease the overall amount of waste produced in our hotels, while taking steps to divert remaining waste from landfill through donation, recycling, composting, energy from waste incineration and other opportunities.” It is Aircharge’s goal to assist the hospitality industry in achieving these great initiatives over the next 10 years, leading to a more sustainable future.
Aircharge, headquartered in Oxford, UK, is the world’s largest wireless charging network. Founded in 2013, Aircharge is present in over 7000 active locations across 55 different countries. Aircharge partners with household brands in food and beverage, hospitality, transport, retail, sporting events and education to allow users to keep their devices topped up and order safely and confidently wherever they go.
Founded in 1919 as the flagship brand of Hilton Worldwide, Hilton Hotels & Resorts continues to build upon its legacy of innovation by developing products and services to meet the needs of savvy global travellers at more than 550 hotels across six continents. Hilton is the stylish, forward-thinking global leader in hospitality with Team Members shaping experiences in which every guest feels cared for, valued and respected.